Everyone was very helpful and accommodating. Only thing, they didn't update the pc so it wasn't fully functional, leading me to believe the part was wrong. However, I troubleshoot it and got it working. Kathryn E. / North Sarasota Si estás buscando una laptop diseñada para sobrevivir a los rigores https://accesorioscomputacion.com.mx/laptops/23-laptop-asus-experbook-14-intel-core-i3-10110u-8gb-ddr4-256gb-ssd.html