Though Lyte was redefining the ticketing field, it had no definite CRM program. Lyte used twelve-15 unique SaaS solutions throughout various departments which triggered lack of alignment between teams, duplication of work and overlapping duties. The goal of a case study is to make new expertise via research; the https://johnnylhtxa.bloguetechno.com/helping-the-others-realize-the-advantages-of-mba-case-study-help-62013765